Privacy Policy
Effective January 1, 2026
Sidney Concrete, sidneyconcrete.com, office@sidneyconcrete.com
What this policy covers
This policy explains how Sidney Concrete, a concrete contractor in Sidney, OH, handles the information you share with us through this website, by phone or by email. It applies to every page on the site, from the home page to our service and city pages.
If you want to know more about who we are before you reach out, our About page covers that. If anything here isn't clear, ask us and we'll explain it in plain terms.
Information we collect
When you fill out our estimate or contact form, we collect what you type in. That's usually your name, phone number, email address, the address of the job and a description of the work you want done, such as a new driveway, a cracked patio or a sinking slab.
When you call or email us, we keep a record of your number or email address and the details you give us about the job so we can follow up without asking you to repeat yourself.
When you browse the site, some information is collected automatically. This can include your device and browser type, the pages you visit, how long you stay, the site that sent you here and a general location based on your internet connection. It doesn't tell us your name unless you give it to us.
How we use your information
We use what you send us to reply to you, set up a free in-person estimate, write up the estimate, schedule and do the work, send invoices and answer questions after the job is done.
We use the automatically collected information to see which pages people find useful and which ones need work, so the site gets easier to use over time.
We don't sell or rent your personal information to anyone, and we won't add you to a mailing list you didn't ask to join.
Cookies and analytics
Cookies are small files your browser saves when you visit a website. This site and the analytics tools it uses may set cookies to count visits, remember basic settings and show us how people move through the pages.
You can block or delete cookies in your browser settings. The site will still work if you do, though some features may not remember your choices between visits.
Who we share information with
We share information only with the outside services that help us run the business, such as the service that receives our contact form submissions, our email and phone providers, and the analytics tools that measure site traffic. They handle your information on our behalf and only for those purposes.
We may also share information if the law requires it, to protect our rights or our customers' safety, or if the business is ever sold, in which case the new owner would be held to the same commitments in this policy.
How long we keep it
We keep your information for as long as we need it to answer your request, finish your job and keep the records a business has to keep for taxes, warranty questions and legal reasons.
If an inquiry doesn't turn into a job, we don't hold onto it longer than we reasonably need to, and you can ask us to delete it sooner.
Your choices and rights
You can ask us to show you the personal information we have about you, correct anything that's wrong or delete it. You can also ask us to stop contacting you at any time.
Some states give their residents additional privacy rights, and we'll honor those where they apply to you. Before we act on a request, we may ask you to confirm who you are so we don't hand your information to the wrong person.
How we protect it
We take reasonable steps to keep your information safe, and we limit who on our end can see it to the people who need it to serve you.
No website or online system is completely secure, so we can't promise that information sent over the internet will never be accessed by someone it wasn't meant for.
Children's privacy
This site is meant for adults planning work on their homes and properties. We don't knowingly collect information from children under 13, and if we learn that we have, we'll delete it.
Links to other websites
Some pages may link to outside websites, such as a city permit office or a product maker. Those sites have their own privacy practices, and this policy doesn't cover them.
Changes to this policy
We may update this policy when our tools or the law change. When we do, the updated version will be posted on this page, and it takes effect once it's posted.
How to reach us with a privacy question
If you have a question or concern about your information, or want to make one of the requests above, call Sidney Concrete at (937) 658-9414 or send us a message through our contact page. We reply within 1 business day.
We're available Mon–Fri from 8 AM to 10 PM and Sat–Sun from 7 AM to 9 PM.